Burwell Community Print Centre Ltd (Trading as Burwell Print Centre)
WHAT WE COLLECT
Your Postal address
Your Telephone numbers
Contact information including email address
Other information relevant to client enquiries
Other information pertaining to special offers and survey
HOW WE USE THIS DATA
For our own internal records.
To administer your contract with us, including service delivery and invoicing
To contact your directly to inform you of important services relating to their website and other services we provide
To improve the products and services we provide.
To contact you in response to a specific enquiry.
To send you promotional emails about products, services, offers and other things we think might be relevant to you.
To contact you via email, telephone or mail for market research reasons.
HOW WE PROTECT THIS DATA
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and GDPR 2018 rules.
SHARING THIS INFORMATION
We will not share your information with any third parties for the purposes of direct marketing, nor for any reason unrelated to fulfil the nature of the enquiry or contractual service we provide. If we need to share your data with third parties in order to deal with your enquiry or service we provide, we will contact you for consent.
In some circumstances we are legally obliged to share information. For example, under a court order or where we cooperate with other authorities in handling complaints or investigations. We might also share information with other regulatory bodies in order to further their, or our, objectives. In any scenario, we’ll satisfy ourselves that we have a lawful basis on which to share the information and document our decision making and satisfy ourselves we have a legal basis on which to share the information.
LINKS TO OTHER WEBSITES
We will only retain your personal data for as long as it is needed for the purposes set out in this document.
In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 4 years.
We will retain your personal data as follows:
We may retain your personal data where it is necessary to comply with a legal obligation, or in order to protect your vital interests or the vital interests of another person.
You have the right to request:
information about how your personal data is processed
a copy of that personal data
that anything inaccurate in your personal data is corrected immediately
raise an objection about how your personal data is processed
that your personal data is erased if there is no longer a justification for it
ask that the processing of your personal data is restricted in certain circumstances
If you have any of these requests, get in contact with our Data Protection Officer (contact details at the end of this document), clearly stating what your request is for.
WEBSITE AND SECURITY
Our website is a secure site and uses SSL. (Secure Sockets Layer) that protects us from data hacking. When a Web browser tries to connect to a website using SSL, the browser will first request the web server identify itself. This prompts the web server to send the browser a copy of the SSL Certificate. The browser checks to see if the SSL Certificate is trusted -- if the SSL Certificate is trusted, then the browser sends a message to the Web server. The server then responds to the browser with a digitally signed acknowledgement to start an SSL encrypted session. This allows encrypted data to be shared between the browser and the server. You may notice that your browsing session now starts with https (and not http).
UPDATE POLICY AND CONTACT DETAILS
This website is owned and operated by the Burwell Print Centre Ltd.
We are a company limited by guarantee registered at Companies House (registration number 3156756) and our registered office is at The Causeway, Burwell, Cambridge CB25 0DU. Burwell Community Print Centre Ltd is a registered charity No 1053026. Our principal place of business is at The Causeway, Burwell, Cambridge CB25 0DU.
You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form
Our Data Protection Officer is Sue Anderson, Burwell Print Centre, The Causeway, Burwell, CB25 0DU. 01638 613 102